Contact us

• Address

  Shepherds Bush Medical Centre
  336 Uxbridge Road
  Shepherds Bush
  London
  W12 7LS
  
  Get directions

• Phone

  Reception
  020 8743 5153
  
  Out of hours
  111

• Online

  Find out about managing your health online
  
  Start using online services

Opening times

Evening and weekend access

Need to see a GP or nurse in the evening or at the weekend?

There are GP services open to all patients in the borough running 7 days a week in Hammersmith and Fulham. You can book an appointment from your own practice with a GP at 3 practices across the borough in the evening or at the weekend.

During the practice’s opening hours, you can call and ask the receptionist to book an appointment at one of these sites for an evening or weekend appointment.

On Saturdays, at all sites, pre-bookable practice nurse appointments are also available which can be booked through the practice.

• Parkview Practice

  Parkview Centre for Health & Wellbeing
  Cranston Court
  56 Bloemfontein Road
  Hammersmith
  London
  W12 7FG
  
  Opening times:
  Monday to Friday: 6:30pm to 8pm
  Saturday: 9am to 5:30pm
  Sunday: 9am to 1pm

Using this services will not affect your registration with the practice.

If you need help when we are closed

If you need medical help now, use NHS 111 online or call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

Urgent Care Centres

What are urgent care centres?

Urgent care centres are an alternative to A&E. They are centres that treat minor injuries and illness that require urgent treatment that cannot be seen by your registered GP.

Where’s my nearest UCC?

For most people in Hammersmith and Fulham, the closest urgent care centre is based at Charing Cross Hospital or Hammersmith Hospital. They are staffed by experienced GPs and nurses, healthcare assistants and other healthcare practitioners.

Charing Cross Hospital

Urgent Care Centre
Fulham Palace Road
London
W6 8RF

Phone
020 3311 1234

Hammersmith Hospital

Urgent Care Centre
Du Cane Road
London
W12 0HS

Phone
020 3313 1000

Opening hours

Charing Cross Hospital and Hammersmith Hospital urgent care centre is open 24 hours a day, 365 days a year.

Which conditions are treated at UCCs?

The urgent care centre treats minor injuries and illnesses that require urgent treatment.

• minor illnesses
• cuts and grazes
• minor scalds and burns
• strains and sprains
• bites and stings
• minor head injuries
• ear and throat infections
• minor skin infections / rashes
• minor eye conditions / infections
• stomach pains
• suspected fractures

On arrival at the urgent care centre you will be assessed and treated in order of the priority of your condition.

This is an urgent care service and should only be used if you require urgent medical attention and cannot be seen by your registered GP.

• If your condition is urgent and requires immediate attention, you will be seen by an appropriate clinician in the urgent care centre.
• If your condition is not urgent or immediate, you will be referred back to your GP.
• If you are seriously ill, you will be referred to the emergency department which is located next to the urgent care centre.

Emergencies

A&E departments assess and treat patients with serious injuries or illnesses. You should visit A&E or call 999 for life-threatening emergencies, such as:

• loss of consciousness
• acute confused state and fits that are not stopping
• persistent, severe chest pain
• breathing difficulties
• severe bleeding that cannot be stopped

If you need an ambulance call 999, the emergency phone number in the UK.

You can also dial 112, which is the ambulance number throughout the European Union.

Major A&E departments offer access 24 hours a day, 365 days a year, although not all hospitals have an A&E department.

Where is my closest A&E?

• Charing Cross Hospital

  Fulham Palace Road
  London
  W6 8RF
  
  Phone
  020 3311 1234

• Chelsea and Westminister Hospital

  369 Fulham Road
  London
  SW10 9NH
  
  Phone
  020 3315 8000

• St Mary’s Hospital

  Pread Street
  Paddington
  London
  W2 1NY
  
  Phone
  020 3312 6666

Accessibility

If you have any special needs please let our staff know so that we can help and ensure you get the same support in the future.

Disabled parking – Blue Badge scheme

The Blue Badge scheme is for people with severe mobility problems. It allows Blue Badge holders to park close to where they need to go.

Blind/Partially sighted

If you or family members are blind or partially sighted we can give you large print of our practice leaflet upon request. Please ask Reception for further information.

For more advice and support for blind people please see the following websites:

• Royal National Institute of Blind People (RIND)
• British Blind Sport

Guide dogs

Guide dogs are welcome at the surgery but we ask that you be aware of other patients and staff who may have an allergy or fear of dogs.

Websites

• Guide Dogs

Other disability websites

• BID Services
• Disability Go
• Disabled People, your Rights, Benefits, Carers and the Equality Act
• Disability Rights UK
• Living with a Disability NHS
• Disability Action
• Mencap

Related information

Appointments

Prescriptions