Urgent Care Centres

What are urgent care centres?

Urgent care centres are an alternative to A&E. They are centres that treat minor injuries and illness that require urgent treatment that cannot be seen by your registered GP.

Where’s my nearest UCC?

For most people in Hammersmith and Fulham, the closest urgent care centre is based at Charing Cross Hospital or Hammersmith Hospital. They are staffed by experienced GPs and nurses, healthcare assistants and other healthcare practitioners.

Charing Cross Hospital

Urgent Care Centre
Fulham Palace Road
London W6 8RF
Phone: 020 3311 1234

Hammersmith Hospital

Urgent Care Centre
Du Cane Road
London W12 0HS
Phone: 020 3313 1000

Opening Hours

Charing Cross Hospital and Hammersmith Hospital urgent care centre is open 24 hours a day, 365 days a year.

Which conditions are treated at UCCs?

The urgent care centre treats minor injuries and illnesses that require urgent treatment.

• minor illnesses
• cuts and grazes
• minor scalds and burns
• strains and sprains
• bites and stings
• minor head injuries
• ear and throat infections
• minor skin infections / rashes
• minor eye conditions / infections
• stomach pains
• suspected fractures

On arrival at the urgent care centre you will be assessed and treated in order of the priority of your condition.

This is an urgent care service and should only be used if you require urgent medical attention and cannot be seen by your registered GP.

• If your condition is urgent and requires immediate attention, you will be seen by an appropriate clinician in the urgent care centre.

• If your condition is not urgent or immediate, you will be referred back to your GP.

• If you are seriously ill, you will be referred to the emergency department which is located next to the urgent care centre.


A&E departments assess and treat patients with serious injuries or illnesses. You should visit A&E or call 999 for life-threatening emergencies, such as:

• loss of consciousness
• acute confused state and fits that are not stopping
• persistent, severe chest pain
• breathing difficulties
• severe bleeding that cannot be stopped

If you need an ambulance call 999, the emergency phone number in the UK.

You can also dial 112, which is the ambulance number throughout the European Union.

Major A&E departments offer access 24 hours a day, 365 days a year, although not all hospitals have an A&E department.

Where is my closest A&E?

Charing Cross Hospital

Fulham Palace Road
London W6 8RF
Phone: 020 3311 1234

Chelsea and Westminister Hospital

369 Fulham Road
London SW10 9NH
Phone: 020 3315 8000

St Mary’s Hospital

Pread Street
London W2 1NY
Phone: 020 3312 6666