Monthly Archives: April 2023

Compassionate Neighbours

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Compassionate Neighbours -External Referrer – QR

Our trained Compassionate Neighbours offer
their companionship, time, and support to
individuals nearing the end of life due to age or
illness, who are experiencing isolation and/or
loneliness.
Compassionate Neighbours can help others in a
variety of ways, such as:
– visiting community members regularly
– offering friendship, emotional support and a
listening ear
– helping members stay connected to their local
community as well as family and friends.

If you would like to refer yourself or someone
else for Compassionate Neighbours support,
please click here, scan the QR code or contact
the team on:

connect@royaltrinityhospice.london
or 0777 554 1848

UK emergency alerts: How to stay safe

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A nationwide test of the UK’s emergency alert service will take place at 3pm on Sunday 23 April. The alerts will warn you if there’s a danger to life nearby, such as flooding or fires. 

However, we are concerned about the potential safety risks to survivors who may be keeping their phones hidden from an abuser, as the alert is a loud, siren-like sound with a screen message and vibration.

Survivors can opt out from receiving emergency alerts to avoid their device from being detected.  

Emergency Alerts will be sent to compatible mobile phones within an area of risk. Emergency alerts work on: 

  • iPhones running iOS 14.5 or later 
  • Android phones and tablets running Android 11 or later

The alert may still be received on earlier versions of Android. To check, search your device settings for ‘emergency alerts’.  

How to opt out 

For iPhone
To opt out, search your settings for ‘emergency alerts’ and turn off ‘Severe alerts’ and ‘Emergency alerts.’ If this does not work, contact your device manufacturer.

For Android 
To opt out, search your settings for ‘emergency alerts’ and turn off ‘Severe alerts’ and ‘Emergency alerts’. On some devices, search your settings for ‘emergency alerts’ and turn off ‘Extreme threats’, ‘Severe threats’ and ‘Show amber alerts’.

Refuge’s tech team have put together information for survivors with an iPhone or Android on how to opt-out of the system. You can also find out more at gov.uk/alerts and on the Q&A document. 

Information and support for carers in England

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Looking after someone?

A guide with tips, advice and support for unpaid carers

Caring for a family member or someone else close to you?

What does it cover?

The Carers UK Looking after someone guide is divided into the following sections: getting help and support, your finances and your work.

The guide features:

  • A carer’s guide: an illustrated introduction to the challenges of caring, from making difficult decisions to looking after your health and wellbeing.
  • Benefits: an overview of which benefits you or the person you care for may be entitled to and information about how to get a benefits check.
  • Other financial help: including help with council tax, fuel costs, pensions and health costs.
  • Practical help: including community care assessment, arranging a carer’s assessment and direct payments.
  • Technology: information about health and care technology that could make life easier for you and those you care for.
  • Your workplace: your rights at work, from flexible working and parental leave to protection from discrimination.
  • Other help: how to find other help nationally and in your local community.

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