The Friends & Family Test Have your say to improve your healthcare

Did you know you can now have your say to help improve more services across the NHS?

The Friends & Family Test is about giving patients the
opportunity to provide quick feedback on their care and
treatment experience. It’s in use across most local NHS
healthcare services.
You can say what is going well and what can be improved
so that people who make decisions about local healthcare
can take your views into account.
It doesn’t take long and you don’t need to give your details
on your feedback form.
Next time you visit your GP, dentist or hospital, look for
details in the reception or waiting room or ask a member of
staff.
The NHS Friends & Family Test
Find out more – www.nhs.uk/friendsandfamily

Your feedback will help us learn more about what you think of your experience – what you like and what you think we could improve. Ultimately, you’re helping us to make changes that will ensure we can offer the best possible care.

Please leave your rating and comment on the website:

https://shepherdsbushmedicalcentre.co.uk/practice-info/friend-and-family-test/