Did you know you can now have your say to help improve more services across the NHS?

The Friends & Family Test is about giving patients the
opportunity to provide quick feedback on their care and
treatment experience. It’s in use across most local NHS
healthcare services.
You can say what is going well and what can be improved
so that people who make decisions about local healthcare
can take your views into account.
It doesn’t take long and you don’t need to give your details
on your feedback form.
Next time you visit your GP, dentist or hospital, look for
details in the reception or waiting room or ask a member of
staff.
The NHS Friends & Family Test
Find out more – www.nhs.uk/friendsandfamily

Your feedback will help us learn more about what you think of your experience – what you like and what you think we could improve. Ultimately, you’re helping us to make changes that will ensure we can offer the best possible care.

Please leave your rating and comment on the website:

https://shepherdsbushmedicalcentre.co.uk/practice-info/friend-and-family-test/

The Wellbeing and Recovery College – September 2023

FREE COURSES ON MENTAL HEALTH AND WELLBEING

To find out more please contact us on: 020 8483 1456 or bookings.recoverycollege@westlondon.nhs.uk

Website: https://www.westlondon.nhs.uk/our-services/adult/mental-health-services/recovery-college

Courses available September 2023

Relaxation techniques Online course

Starts Monday 18/09/23 1100- 1300

During these 4 sessions course you will learn a variety of relaxation techniques

including visualisation, breathing exercises, and progressive muscular relaxation

techniques to help you relax and be in the present moment.

To find out more please contact us on: 020 8483 1456 or

bookings.recoverycollege@westlondon.nhs.uk

If you are 70y but not yet 80 please call surgery today on: 0208 743 5153 to book your appointment with Practice Nurse for the vaccine.

Did you know that you can self-refer to your local
physiotherapy service without the need to see your GP?

You can refer yourself into the service 24/7

Visit:
www.connecthealth.co.uk/resources/physionow

Alternatively, please call
0203 795 3426 and our Patient Care
Coordinators will be happy to help.
Lines are open Mon-Fri 8.30-17.00

H&F SR card – Dec21 (1)

Hammersmith & Fulham PIL new brand (1)

Emergency care

If you or someone you are with finds themselves in a life-threatening situation call 999 and ask for an ambulance. You will be taken to most appropriate place for your needs which in some case may not be your nearest hospital.

Need to see a doctor? NHS 111 can help

Call 111 and if appropriate, the advisor will be able to schedule you an appointment with a GP – it may not be your usual one – at a local venue. If you could be better treated elsewhere, they will be able to direct you to the best place to suit your needs. 111 is free to call at all times.

Experiencing a mental health problem?

If you are affected by a mental health issues over the bank holidays and are not already known to local mental health services, or call 111. If you are a service user already, you can access services via your Community Mental Health Team or the out of hours GP service.

Call the Samaritans

Whatever you’re going through, a Samaritan will face it with you. We’re here 24 hours a day, 365 days a year. Call us for free on 116 123

Take control of your health

HEALTHIER YOU 

What to Expect
Get the support you need from our experienced health coaches
around all thing’s behaviour change. Learn how to break unhealthy
habits and make healthy habits stick, to create long-term changes to
your health. With both 1:1 and group sessions available, expand your
knowledge on nutrition, movement, and the relationship between
food and mood

Initial consultation with Health Coach
Healthcare staff will assess your eligibility for the service, and you’ll be
booked in for an initial consultation with a health coach
• 30 minutes getting to know you
• Baseline assessments- BMI, waist circumference, mood, sleep quality,
weekly minutes of activity, alcohol consumption, confidence levels
• Main goals and outcomes discussed
• After the initial discussion, clients will have the opportunity to choose
their preferred 6-week group session or opt for continued personalized 1:1
support
• If the service is not suitable for you, you’ll be directed to the service/
community group that best suits your needs

6- Week Group Session
• Weight Management Pathway or Wellbeing Pathway
• Groups of up to 15 participants
• Weekly educational sessions
• Work as a team with your health coach, focusing on your priorities
• Check ins via e-mail and calls
• Access provided for our online gym and online recipe book

GET STARTED and take the first steps to a healthier you by calling up at your GP today!

Health Coaching SBMC

2021-HR.Talking Therapies – A3 poster without crop and bleed

Finding this year difficult?

Feeling anxious, stressed, low or alone?

Free, fast and easy. Confidential conversations with professionals.

For FREE talking therapy visit:

nhsTalk2us.org

FREE WELLNESS EVENTS JULY 2023

COME AND ENJOY FUN GAMES AND QUIZZES ABOUT:

• PRACTICAL NUTRITION TIPS
• SHOPPING AND BUDGETTING
• HEALTHY MIND
• STRESS MANAGEMENT
• PHYSICAL MOBILITY

GROVE NEIGHBOURHOOD CENTRE, W6 0DT

20 JULY – 2:00 PM – 4:00 PM

PRACTICAL NUTRITION
HEALTHY BODY HEALTHY MIND
FREE ACTIVITIES FOR ANYONE INTERESTED IN
LEARNING ABOUT HEALTHY EATING IN A FUN WAY

25 JULY – 2:00 PM – 4:00 PM

HEALTHY BODY HEALTHY MIND
FREE ACTIVITIES FOR ANYONE INTERESTED IN
LEARNING ABOUT HEALTHY EATING IN A FUN WAY
FREE ACTIVITIES FOR ANYONE INTERESTED IN LEARNING
ABOUT STRESS MANAGEMENT AND PHYSICAL MOBILITY

MORE INFORMATION
0208-746-1213
kris@hc.homeinstead.co.uk

CHISWICK TOWN HALL, W4 4JN

18 JULY – 2:00 PM – 4:00 PM

PRACTICAL NUTRITION
HEALTHY BODY HEALTHY MIND
FREE ACTIVITIES FOR ANYONE INTERESTED IN
LEARNING ABOUT HEALTHY EATING IN A FUN WAY

27 JULY – 2:00 PM – 4:00 PM

HEALTHY BODY HEALTHY MIND
FREE ACTIVITIES FOR ANYONE INTERESTED IN
LEARNING ABOUT HEALTHY EATING IN A FUN WAY
FREE ACTIVITIES FOR ANYONE INTERESTED IN LEARNING
ABOUT STRESS MANAGEMENT AND PHYSICAL MOBILITY

MORE INFORMATION
0208-746-1213
kris@hc.homeinstead.co.uk

NHS 1948 – 2023

Come and join the Park View Centre for Health and Wellbeing
team in celebrating the 75th anniversary of the NHS on
Wednesday 5 July

Patients and local residents are invited for to commemorate our national health service from 12.00 – 3pm, with guest speakers set to make an appearance during the afternoon.
Everyone is welcome – even if you are not registered with our practice or do not currently have a GP.
If you’d like to volunteer at the event by providing refreshments or soft beverages, please speak to your local practice manager or email
hafccg.canberra@nhs.net
Wednesday 5 July 2023
12:00 – 15:00
Park View Centre for Health and Wellbeing, 56 Bloemfontein Rd, London, W12 7FG

NHS 75 birthday poster (1)